OUR MISSION STATEMENT
"TRAINING, APPEARANCE, AND ACCOUNTABILITY IS OF PARAMOUNT IMPORTANCE."
"ISSI’S GOAL IS TO ACHIEVE A LEVEL OF THE HIGHEST QUALITY AND A MODEL IN THE LAS VEGAS VALLEY"
Great care has been given to the design of our uniforms so that our clients and the public at large will notice our security officer's appearances. Each security officer is tailor fitted by a supplier who specializes in uniforms. However, should you decide that you would prefer to alter the uniforms to project a different image; Interstate Security will readily assist you in any uniform conversion project.
We view security needs as falling into two distinct categories. During the day, tenants and their guests, customers and clients will be arriving and leaving the premises. We view personnel needs during this time more as "people ambassadors" than security officers where the greatest asset to be secured is tenant relationships, tenant recognition and site image rather than property. This conceptual approach requires a calculated balance of the typical physical security presence concept with a subtler communicator, greeter/guide approach with people assistance skills. Interstate Security Services envisions filling these "people ambassador" positions through a careful screening process accomplished at the hiring level and reinforced with an expanded training program to include not only standard security procedures, but also extensive training on "people skills". Ongoing training will enhance self-development and ensure continuous improvement and continuity of service and image.
During the late evening hours, security needs changes to the more typical physical property control scenario. During this period the hard military-like physical presence approach with highly visible uniformed officers would be appropriate.
Our reputation has grown as our company has grown and we strive to stay on the cutting edge of the industry as we were the first company to implement our PDV Connect GPS (Android) cell phone, which is a hosted solution which allows our officer, client and Interstate’s Management team to instantly email voice recordings/reports from our officers to you and us, including time stamped photographs, real time video, and an interactive map, enabling you and us to pin-point the exact location of your security officer to within six meters, leaving no questions in regards to accountability issues.